Mastering Management Skills: Tips and Tricks for Becoming the Best Manager You Can Be

This interactive and informative workshop will help you build the skills needed to be a great manager through analysis of case studies on typical problems that managers encounter with employees and hands-on training regarding how to deal with them.  Easy to follow guidelines will help you improve you management skills and be considered an amazing boss by your employees and colleagues.  Skills discussed will include how to recruit and hire strong candidates, communication (both oral and written), how to inspire employees, your personal appearance and conduct (i.e. how to set the right example), conducting employee performance reviews and how to give constructive criticism, dealing with difficult employees and how to handle terminations to protect you and your company.  Be prepared to walk away with practical strategies that will improve your own performance and leadership style.

Small Business Conference
SF State Downtown Campus
Wednesday, May 18, 2011
Session 3, 1:30-3:00pm

Krista L. Mitzel, Employment Attorney & Human Resources Expert,
Managing Partner of The Mitzel Group, LLP
The Mitzel Group, LLP, 101 California Street, Suite 2450, San Francisco, CA  94111
www.mitzelgroup.com

Biography:  Krista L. Mitzel is a seasoned employment attorney and human resources expert who represents a variety of clients from diverse industries.  Krista has extensive experience advising, counseling and supporting executives and human resource professionals create preventative strategies in all areas of employment so their companies do not get sued by employees.  Key to strategic litigation prevention, Krista motivates and trains managers to thrive in high-stress environments and develop enviable leadership skills so they do not put their employers at risk with their actions.  Prior to starting her own law firm, Krista worked for various prestigious employment law firms in the Bay Area where she represented Fortune 50 clients in litigation matters and conducted leadership and management trainings for senior executives.  Krista graduated from the University of San Francisco School of Law and received her BA from UC Berkeley.  Currently, Krista is writing a book for executive employees who want to improve their management skills and secure the coveted “best boss ever” compliment.